Scope

To successfully login to the Metworx Dashboard, you must provide your email address and password. This article provides instructions to reset your password, specifically for local user logins that are not configured for single sign on (SSO) login. If SSO is configured for your organization, contact your internal IT department for password resets.

Resetting Metworx Dashboard GUI Password

If you forget your password, or receive an "Account Locked" error message, you can reset your password as follows:

1. On the log in page, click Forgot Password?.

2. In the pop-up window, enter the email address associated with your Metworx User, and click Reset Password.
3. A password reset link and further instructions on how to reset your password will be emailed to you.